What to do if you have a Samsung Galaxy Note 7

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Last Updated Oct 10, 2016 6:56 PM EDT

NEW YORK Worries about the safety of Samsung’s replacement Galaxy Note 7 smartphones have consumers fretting about what to do. And they’re getting little guidance from the company.

U.S. regulators ordered a recall of the original Note 7, a large phone, bordering on tablet size, with a huge battery, in late September after the devices demonstrated an unwelcome tendency to catch fire. Now, following reports that the company’s replacement versions have also overheated or caught fire, Samsung announced Monday evening that it is halting all sales of the device.

In a press statement, Samsung said: “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung…

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