Maestro PMS Offers New Deep-Engagement Integrated Online Spa and Activities Booking for Independent Hotels

Ocean House

ResWave’s Spa and Activity Management System gives our resort guests the flexibility to create their own online reservations with all the activities they want customized perfectly to their needs.

Guests travel to full-service resorts for much more than the room. That is why Maestro PMS announced its new online Spa and Activities booking features integrated with its ResWave booking engine. Maestro PMS is the preferred property management software provider of leading independent hotels, resorts, condos and multi-property groups, with lower cost direct bookings and increased online revenue opportunities.

“Maestro worked with its luxury independent resort clients to develop a Spa and Activities Booking System flexible enough for the most respected destinations,” said Warren Dehan, Maestro PMS President. “Our Spa and Activities System creates each guests’ and groups’ activity schedule, spa treatment appointments, and additional amenity requests. This is linked to the guest’s profile for personalized service and more effective marketing campaigns. We added our robust Spa and Activities System functionality to our ResWave booking engine so both lodging and day guests can customize their resort stay online with value-add amenities and activities.” The Spa and Activities Booking System allows spa guests to request specific therapists, treatment rooms, and specify allergies or other attributes for their reservation. Maestro includes guest spa and activity bookings in the reservation confirmation and includes a detailed single guest itinerary in the pre-arrival email.

Mary Arcuri, Group Director of Reservations and Revenue with Ocean House Management, said, “ResWave’s Spa and Activity…

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