Four in ten GP surgery patients delay bookings because of fears of prying receptionists

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  • Hostile receptionists discouraging patients from trying to see their doctor
  • Raises concerns that receptionists are putting patients off seeing their GP 
  • The study of 1,986 adults was published in the Journal of Public Health 

Sophie Borland for the Daily Mail

Hostile GP surgery receptionists are discouraging patients from trying to see their doctor, a study shows.

Four in ten adults delay making an appointment because they fear discussing symptoms with front desk staff.

It raises concerns that receptionists are putting patients off seeing their GP even if they think they have symptoms of cancer or other life-threatening illnesses.

Four in ten adults delay making an appointment because they fear discussing symptoms with front desk staff (file photo)

Four in ten adults delay making an appointment because they fear discussing symptoms with front desk staff (file photo)

Cancer Research UK…

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